Desktop & Workstation Specifications

1. Scope

This document covers all approved fixed-location desktops, performance workstations, and thin clients in the catalog. Portable workstations are addressed in HW-CAT-003.

2. Mainstream Desktops

2.1 CoreDesk 7 Standard

• Category: Small form-factor business desktop
• Intended Roles: Call center agents, customer service representatives (in-office), shared office workstations
• Form Factor: Small form-factor tower, 6.5 liters
• CPU Class: Tier-2 business-class, 6-performance / 8-efficiency cores
• Memory: 16 GB DDR5 (expandable to 64 GB)
• Storage: 512 GB NVMe SSD, self-encrypting
• Operating System: Windows 11 Enterprise (call-center or shared image)
• Security Features: TPM 2.0, secure boot enforced, chassis intrusion sensor, BIOS password
• Connectivity: Wi-Fi 6, Bluetooth 5.2, 2.5 Gbps Ethernet, 6 × USB-A, 2 × USB-C, DisplayPort, HDMI
• Display Output: Two displays at 4K, or three displays at 2K
• Usage Context: Always-on desk deployments
• Approval Status: Standard
• Lifecycle Status: Current Standard
• Notes: Standard call-center configuration includes dual VisionMon 24 monitors and a VoiceClear H2 Pro headset.

2.2 CoreDesk 9 Pro Workstation

• Category: High-performance workstation
• Intended Roles: Senior engineers, lab and test environments, network engineering simulation roles
• Form Factor: Tower, 22 liters
• CPU Class: Tier-1 workstation-class, up to 24 cores
• Memory: 64 GB DDR5 ECC (expandable to 256 GB)
• Storage: 1 TB NVMe SSD primary, optional secondary 2 TB NVMe SSD
• Operating System: Windows 11 Enterprise (workstation image with virtualization enabled)
• Security Features: TPM 2.0, secure boot enforced, chassis intrusion sensor, smart-card slot, BIOS password and signed BIOS updates
• Connectivity: Wi-Fi 6E, Bluetooth 5.3, 10 Gbps Ethernet, 2 × Thunderbolt 4, 6 × USB-A, 2 × USB-C, 2 × DisplayPort, 1 × HDMI
• Display Output: Four displays at 4K
• Usage Context: Engineering and lab desk deployments
• Approval Status: Restricted (director approval required)
• Lifecycle Status: Current Standard

3. Thin Clients

3.1 ThinClient Lite Z1

• Category: Stateless thin client
• Intended Roles: Call center agents (virtual desktop environments), shared workstations, training rooms, secure reading rooms
• Form Factor: Compact, fanless, 0.6 liter, VESA mount included
• CPU Class: Low-power efficiency, 4 cores
• Memory: 8 GB
• Storage: 64 GB internal (used solely for the thin-client OS)
• Operating System: Stateless thin-client OS with corporate management profile
• Security Features: Hardware root of trust, signed firmware, full network identity binding through MDM
• Connectivity: Wi-Fi 6, Bluetooth 5.2, 1 Gbps Ethernet, 4 × USB-A, 2 × USB-C, 2 × DisplayPort, 1 × HDMI
• Display Output: Two displays at 4K
• Usage Context: Always-on desk environments with virtual desktop access
• Approval Status: Standard
• Lifecycle Status: Current Standard
• Notes: Cannot be used in roles requiring local data processing or local administration.

4. Specialty and Mature Models

4.1 CoreDesk 7 (Gen 4)

• Status: Mature
• Summary: Carried over from FY24 deployments. Supported through the close of FY26.

4.2 LabStation X3 (Air-Gapped)

• Status: Restricted, Exception-Only
• Summary: Air-gapped lab workstation used in limited research and validation contexts. Issued only through the Tier 4 process described in HW-CAT-005.

5. Display and Peripheral Pairing

Each desktop or thin client is provisioned with:

• One or two monitors per the role profile (HW-CAT-002).
• Standard input devices (KeyComfort K2, ProMouse M1) unless a different peripheral is approved at issuance.
• A VoiceClear headset where the role profile includes telephony or call-handling duties.

6. Network and Power Standards

• All desktops and workstations are connected to wired Ethernet by default; Wi-Fi is enabled as a fallback only.
• Workstations are protected by an uninterruptible power supply where deployed in operations-critical environments such as network operations centers.
• Thin clients require continuous network connectivity; offline operation is not supported.

7. Approval and Ordering Notes

CoreDesk 9 Pro requires a documented business justification at the time of order. Lab and air-gapped workstations are not orderable through the standard portal; requests for these devices go through the IT Specialty Hardware intake process.