Field & Retail Workforce Device Catalog

1. Scope

This document catalogs devices designed for field technicians and retail employees. Each device is engineered for durability, all-day mobility, and reliable cellular connectivity in environments that are not suitable for standard office laptops or tablets.

2. Rugged Tablets

2.1 FieldPad RT7

• Category: Fully rugged tablet
• Intended Roles: Field technicians, network engineers (field-deployed), outside plant engineers
• Form Factor: 10.1" tablet with hand-strap, modular shoulder strap, 1.25 kg
• Display: 10.1" sunlight-readable, 1920 × 1200, 1000-nit, glove- and rain-touch compatible
• CPU Class: Tier-2 mobile-class
• Memory: 16 GB LPDDR5
• Storage: 512 GB NVMe SSD, self-encrypting
• Operating System: Windows 11 Enterprise (field image)
• Battery: Hot-swappable dual battery, up to 18 hours combined
• Security Features: TPM 2.0, fingerprint reader, smart-card slot, BitLocker, MDM-enforced policy compliance
• Connectivity: Wi-Fi 6E, Bluetooth 5.3, 5G sub-6 GHz, dual SIM (one eSIM + one physical), GNSS (multi-constellation), NFC, 1 × USB-C, 1 × USB-A, dedicated docking pogo pins
• Durability: MIL-STD-810H tested for drop (1.8 m), vibration, dust, humidity, salt fog, and thermal shock; IP65 sealed
• Operating Range: −20 °C to +60 °C
• Approval Status: Standard for listed roles; Restricted for others
• Lifecycle Status: New Model (FY26 Q1)
• Notes: Default field-technician device. Vehicle dock and external antenna available as accessories.

2.2 FieldPad RT5 Compact

• Category: Semi-rugged tablet
• Intended Roles: Retail back-office inventory, light-field technicians, training environments
• Form Factor: 8" tablet with protective bumper, 0.65 kg
• Display: 8" sunlight-readable, 1920 × 1200, 700-nit
• CPU Class: Tier-3 mobile-class
• Memory: 8 GB LPDDR5
• Storage: 256 GB UFS
• Operating System: Enterprise mobile OS with corporate MDM profile
• Battery: Up to 10 hours
• Security Features: TPM, biometric sign-in, full-device encryption, MDM enrollment
• Connectivity: Wi-Fi 6, Bluetooth 5.2, 5G sub-6 GHz, GNSS
• Durability: MIL-STD-810H tested for drop (1.2 m), IP54 splash- and dust-resistant
• Operating Range: −10 °C to +50 °C
• Approval Status: Standard
• Lifecycle Status: Current Standard

3. Field Handhelds

3.1 LineTech HT4

• Category: Rugged handheld with integrated barcode/serial scanner
• Intended Roles: Field technicians (installation, repair), cable plant engineers
• Form Factor: 5" handheld with pistol-grip accessory, 0.45 kg
• Display: 5" sunlight-readable, 1280 × 720
• Memory: 6 GB
• Storage: 128 GB
• Operating System: Enterprise mobile OS, locked-down field profile
• Battery: Hot-swappable, up to 12 hours
• Security Features: Hardware-backed keystore, biometric sign-in, full-device encryption, MDM-enforced kiosk profile
• Connectivity: Wi-Fi 6, Bluetooth 5.2, 5G sub-6 GHz, dual SIM, NFC
• Scanner: 1D/2D imager with proximity and proximity-distance modes
• Durability: MIL-STD-810H tested for drop (2.4 m to concrete), IP67 sealed
• Operating Range: −20 °C to +55 °C
• Approval Status: Standard
• Lifecycle Status: Current Standard

3.2 ScanGrip H2

• Category: Retail-grade handheld scanner with display
• Intended Roles: Retail associates, back-of-house inventory clerks
• Form Factor: 4.5" handheld, 0.3 kg
• Display: 4.5" capacitive touch, 720 × 1280
• Memory: 4 GB
• Storage: 64 GB
• Operating System: Locked-down retail mobile OS profile
• Battery: Replaceable, up to 10 hours
• Security Features: Hardware keystore, MDM-enforced kiosk profile, secure pairing with POS devices
• Connectivity: Wi-Fi 6, Bluetooth 5.2, NFC
• Scanner: 1D/2D imager
• Durability: Drop-tested 1.5 m, IP54
• Approval Status: Standard
• Lifecycle Status: Current Standard
• Notes: Issued from store-level shared pools rather than per-employee.

4. Field Smartphones

4.1 FieldPhone R3

• Category: Rugged enterprise smartphone
• Intended Roles: Field technicians, field operations supervisors, outside plant engineers
• Form Factor: 6.5" handset with reinforced bezel, 0.28 kg
• Display: 6.5" sunlight-readable, 2400 × 1080, 800-nit, glove-touch capable
• Memory: 8 GB
• Storage: 256 GB
• Operating System: Enterprise mobile OS with corporate MDM profile
• Battery: Up to 30 hours typical use; supports fast charging and wireless charging
• Security Features: Hardware-backed keystore, biometric sign-in (fingerprint and face), full-device encryption, remote wipe, MDM-enforced VPN-always-on profile
• Connectivity: Wi-Fi 6E, Bluetooth 5.3, 5G sub-6 GHz, dual SIM (eSIM + physical), GNSS, NFC, push-to-talk button
• Durability: MIL-STD-810H tested for drop (1.8 m), IP68 sealed, salt-fog and thermal-shock tested
• Operating Range: −20 °C to +55 °C
• Approval Status: Standard for field workforce
• Lifecycle Status: Current Standard

5. Point-of-Sale Devices

5.1 RetailSlate POS-10

• Category: Retail point-of-sale tablet
• Intended Roles: Retail associates, retail specialists, back-of-house inventory clerks
• Form Factor: 10.1" tablet with retail enclosure, integrated kickstand, 0.85 kg
• Display: 10.1" capacitive touch, 1920 × 1200, 500-nit, anti-fingerprint coating
• Memory: 8 GB
• Storage: 128 GB UFS
• Operating System: Enterprise mobile OS with locked-down retail kiosk profile
• Battery: Up to 10 hours
• Security Features: Hardware keystore, MDM-enforced kiosk mode, secure pairing with cash drawer, card reader and receipt printer
• Connectivity: Wi-Fi 6, Bluetooth 5.2, NFC tap-to-pay, USB-C, magnetic dock connector
• Peripheral Compatibility: Tap-to-pay readers, EMV PIN pads, label printers (all paired through MDM-managed profiles only)
• Approval Status: Standard
• Lifecycle Status: Current Standard
• Notes: Issued at the store level. Tablets are paired to specific store inventory IDs and cannot be transferred between stores without IT involvement.

5.2 RetailSlate POS-8 Mini

• Category: Mobile point-of-sale companion device
• Intended Roles: Retail specialists in line-busting or queue-bypass scenarios
• Form Factor: 8" tablet with grip and shoulder-strap accessory, 0.55 kg
• Display: 8" capacitive touch, 1920 × 1200, 500-nit
• Memory: 6 GB
• Storage: 128 GB UFS
• Operating System: Enterprise mobile OS with retail kiosk profile
• Battery: Up to 9 hours
• Security Features: Hardware keystore, MDM kiosk mode, full-device encryption
• Connectivity: Wi-Fi 6, Bluetooth 5.2, NFC tap-to-pay, USB-C
• Approval Status: Standard
• Lifecycle Status: Current Standard

6. Field & Retail Connectivity Standards

• All cellular-enabled devices are activated on the corporate enterprise mobility plan with location-based reporting enabled.
• All field devices auto-enroll into MDM at first boot and apply the field workforce policy baseline (see HW-CAT-005, Section 4).
• Devices issued to retail stores remain on the store’s asset register and follow the retail tagging and reconciliation process described in HW-CAT-006.
• Loaner field devices follow a separate fast-track issuance process to minimize downtime during repair cycles.

7. Durability Disclosure

Durability ratings reflect the manufacturer’s certified test profiles at acceptance into the catalog. Field environment conditions can vary widely; teams should consult the field workforce safety guidance for environmental limits beyond those listed.